FAQs
What kinds of products are available at MASAMI?
At Masami, we offer a diverse collection of fabrics, including Chiffon, Cotton, Crepe, Silk, Georgette, Net, Raw Silk, Satin, Organza, Velvet, and more. Our selection features stylish embroideries, prints, dyed plain fabrics, and accessories such as bags and masks. Additionally, we present an exquisite range of lehengas, suits, and sarees, thoughtfully curated by our top fashion designers.
How long will it take to get my orders? How will I know if my order is processed?
Once you place your order online, you will receive a confirmation email containing your order number and other essential details. Our dedicated backend team coordinates with courier services to ensure timely and efficient delivery.
How Secure is the website if I have to make a Purchase by Credit card or debit card?
We accept all MasterCard and Visa cards, both Indian and international. Doeraa, along with our payment gateway partners, is SSL-certified to safeguard your card information. For more details, please refer to our Privacy Policy.
Can I call order through the phone?
If your order fails to process through the payment gateway, you can always contact our customer service team to complete and confirm your order.
Do you accept Return of order?
Unfortunately, once the fabric has been cut from our roll for an order, we cannot accept any cancellations or returns.